In order for your team to get its job done, the network and infrastructure must be architected and managed to work well together. IT Vizion has built its reputation on our ability to design, and support computing infrastructures that are just right for your business. Either on-premise, Public or Private Cloud.
Our engineers collaborate to design, implement, and maintain an IT environment that caters to your business’s needs. When you partner with IT Vizion, you partner with a team of professionals invested in your success and committed to assisting you in every phase of the infrastructure management process!
IT Vizion’s remote SAP Basis Administration services focus on managing and supporting your SAP applications, ensuring optimal performance and reliability. Our services address the unique demand of your business and the SAP applications, at a very competitive remote rate. Rely on our automation platform to monitor your critical systems.
An integral part of IT Vizion’s Managed Services offering, is our remote helpdesk and optional onsite support, that covers your entire technology environment end-to-end; from your desktops and your printers, to server management and support, to network security.
Our goal is to help reduce risk, lower your cost of ownership, streamline IT management, and minimize downtime throughout your organization. Automated proactive management, alerting, and resolution is the business we’re in. Ultimately, our clients benefit from an improved user and infrastructure support experience, without up-front investments, or management hassles.
Rely on the tried and tested IT Vizion Service Desk model to increase end-user satisfaction, and significantly reduce your costs.
Maintenance and Emergency Response
IT Vizion proactive maintenance keeps you up and running, minimizing downtime even in the most complex heterogeneous environments. This isn’t just a promise: it’s a core competency backed by our technical expertise. From emergency support to onsite break-fix maintenance with fully integrated proactive monitoring, we deliver the service levels you need – at a price point you’ll appreciate.
Asset Management software
IT Vizion’s Asset Management platform allows IT Vizion to run an in-depth diagnostic of your company’s assets that will quickly determine what your company owns, and where it is deployed from any Web browser. This will allow IT Vizion to view and manage your company’s assets across multiple organizations, perform audits, schedule preventative maintenance and secure your overall environment.
Remote Management
IT Vizion’s Remote Support platform has an integrated, secure, remote management and end user support capability that allows us to diagnose and resolve end user issues – fast. No need to wait for onsite service, because 90% of the time, we can resolve issues remotely and immediately.
Onsite Support
Onsite support is available when all remote support options have been exhausted. This will help meet your availability objectives and are available in several levels. Details are included in your Managed Services Agreement.
We become your DBAs. Our certified staff provide 100% of the services required to administer and enhance your database environment. Oracle, SQL Server or MySQL, we got you covered.
We augment your in-house DBAs, freeing them for projects and high-impact initiatives. You choose a service package that is specifically tailored to support your in-house staff.
IT Vizion is the OT/IT system integrator of choice for some of the largest Oil&Gas, Chemicals, and Manufacturing companies worldwide.
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