IT Vizion offers cost-effective post-implementation Oracle Applications Functional, Technical Support, and Help Desk covering Oracle Financials, Payroll, GL, CRM and Manufacturing across Oracle Applications 11i & Release 12.
24/7 Help Desk
IT Vizion is well positioned to provide timely, cost-effective support to your end-users when bugs or problems are encountered. Rely on us for faster resolutions to your problems – with an average 5-minute response time. With a large pool of qualified Oracle Applications Consultants and Support Engineers, rest assure that both your systems and users are in good hands.
Functional Support
IT Vizion’s traditional post Oracle Applications Functional Support is comprised of:
- Bug Fixes
- Scripts for data corruption
- ‘How-To’ advice
- Best practice workarounds and solutions
- Management of Oracle TAR/SRs
Customization Support
Using Oracle Forms, Oracle Reports, Discoverer and our Java/XML expertise, we can create and/or modify reports, interfaces, forms, whether the customization has been provided by ourselves or a third party.
- Oracle Applications Administration
- Maintain/Add users
- Maintain Responsibilities
- Audit user access
- Add/Maintain report sets
- Maintain flexfields
- Add flexfield values
- Purge concurrent requests
Would you like more information? Contact us online or call us at 1.877-488-4946 and a detailed description of these service offering can be discussed with you.
