Coury & Buehler Physical Therapy was established in 2004 and has three office locations in Orange County, CA. Their goal for each patient is to relieve pain, restore movement and retrain function through physical therapy services.

Watch the video interview

httpv://www.youtube.com/watch?v=5UAUM46VIlI

The Situation

In January 2008, Coury & Buehler Physical Therapy realized they had outgrown their current I.T. provider. They needed a company that could provide them with superior customer service, as well as solutions and equipment to handle their growth. In looking for a managed information service provider, Pam Juloya, VP of Administration for Coury & Buehler Physical Therapy, was referred by colleagues to IT Vizion.

The Solution

“We were immediately impressed with IT Vizion and their wide variety of service offerings. They offered more choices than our previous provider and were better equipped to grow along side of us” said Pam. “They communicated in an easy to understand manner, which gave us confidence in their abilities.”

Coury & Buehler Physical Therapy began using managed services in order to deal with their everyday I.T. issues – from email to network problems. Before subscribing to managed services, things would go down every two weeks or so and drastically impact their business processes and productivity. Since being on a managed services program, they have not experienced such disruptions and their I.T. has stayed up and running – just as it was intended to.

Additional Benefits

“IT Vizion’s customer service is unparalleled in the industry” said Pam. “They have a very quick response time and are always willing to help. They are so easy to reach by phone and/or email, but we are particularly fond of their ticketing system. You just click on the ticket icon at the bottom of your screen, type in your issue and your IT Vizion specialist begins working on it immediately. I would highly recommend IT Vizion’s managed service for any growing business that is looking to eliminate I.T. downtime and increase productivity.”

About IT Vizion

IT Vizion is a full-service I.T. provider that was established to be a champion for small and medium-sized businesses! Our solutions cut across a wide range of vertical industries – from small to Fortune 100 companies. Our team not only shares a passion for technology, we also enjoy sharing our knowledge with our customers. We eliminate the “geek speak” and communicate in an understandable manner. In turn, we are able to make them more profitable and less prone to downtime.

Learn More

Click to learn more about IT Vizion’s Managed Services.